Showing posts with label problem-solving. Show all posts
Showing posts with label problem-solving. Show all posts

Tuesday, July 13, 2010

Fixing Blame for the Deepwater Horizon Blowout is a Bad Idea



Much of the news coverage about the BP Deepwater Horizon oil blowout focuses on who is to blame and who is trying to avoid blame or pass it on to someone else.  There is a consensus that BP has a lot of the blame.  The Minerals Management Service (MMS) of the U. S. Department of Interior gets a lot of blame, particularly due to a scandal during the Bush Administration alleging sex and cocaine parties in which the MMS and the oil companies participated. Democrats blame Bush, because it happened on his watch. 
Interior Secretary Salazaar and President Obama are blamed because they weren’t quick enough to clean house at MMS.  Everyone, including the U. S. Coast Guard gets blamed because the capping of the well to stop the spewing oil and natural gas is taking so long.

Saturday, May 15, 2010

Speak With Data



I worked with a group of ten women who worked on an assembly line and had been given the opportunity to meet weekly to discuss, with their supervisor, what could be done to improve their assembly line.
The product that they assembled was a model of a remotely controllable, outside rear view mirror.  The control was a mechanical device in which three wires moved the mirror when a knob was rotated. The ends of the wires had ferrules that were crimped into the knob assembly by a crimping machine.
There was a consensus about the biggest problem.  The crimping machine often broke down, bringing the line to a halt, sometimes several times a day.  When the line stopped there was a wait for maintenance to arrive and tinker with the machine.  The team took pride in reaching its production targets, and this machine interfered with that goal far too often.
The supervisor agreed that this was a problem.  He too was frustrated that the fix was never permanent. He had complained up the line with no results.